Terms & Conditions

T&C

Terms & Condtitions

Effective Date: [Insert Date]

Last Updated: [Insert Date]


Welcome to Graftgenix!
These Terms & Conditions outline the rules and regulations governing your use of our website (www.graftgenix.com) and our professional services. By accessing or using our platform, you confirm your understanding and agreement to these terms. If you do not agree, we kindly ask that you discontinue use.

1. Introduction

  • Company Name: Graftgenix
  • Registered Address: Spittlertorgraben 27, 90429 Nuremberg, Germany
  • Contact Information:
    📧 Email: info@graftgenix.de
    📞 Phone: +49 152 0304 2268
  • Industry: Advanced Hair Restoration & Aesthetic Medicine

Graftgenix is a leading provider of hair transplantation services, combining artistry with cutting-edge medical techniques to achieve natural, lasting results.

2. User Eligibility & Responsibilities

  • You must be at least 18 years old to use this website or book any of our medical services.
  • You agree that any personal and medical information provided is accurate and truthful.
  • Misuse of this website, including unauthorized access, copying, or distribution of content, is strictly prohibited.

3. Medical Disclaimer

  • The content on this website is for informational purposes only and should not be used as a substitute for medical advice.
  • All hair transplantation and aesthetic procedures require a thorough medical consultation with one of our specialists.
  • Graftgenix does not guarantee identical results for every patient, as individual responses to treatment may vary.

4. Appointments, Deposits & Payments

  • Booking Policy:
    All procedures require a scheduled consultation.
    Appointments can be booked online, via phone, or by email.
  • Deposit Requirement: A non-refundable deposit may be required to secure a procedure.
  • Payment Methods: We accept:
    Credit/Debit Cards
    Bank Transfers
    Cash Payments
  • No medical procedure is initiated without a signed consent form.

5. Cancellation & Refund Policy

  • Rescheduling: Appointments must be modified at least 48 hours in advance to avoid cancellation fees.
  • Refunds:
    Deposits are non-refundable, except in cases where Graftgenix postpones or cancels a procedure.
    Once a procedure has been performed, refunds are not available, as results depend on individual biological responses.

6. Privacy & Data Protection

Your privacy is our priority.

  • Data Collection: We collect essential personal and medical data solely for treatment and patient care.
  • Security Measures: Your data is encrypted and stored in compliance with GDPR regulations.
  • Confidentiality: We do not sell, rent, or disclose patient information to third parties.

For detailed privacy terms, refer to our Privacy Policy.

7. Limitation of Liability

  • Graftgenix is not liable for any complications, side effects, or adverse reactions resulting from treatment, provided all procedures are performed in accordance with industry standards.
  • The patient acknowledges that results vary based on individual biological factors and post-care compliance.
  • Graftgenix does not cover:
    Travel expenses
    Accommodation costs
    Third-party services linked to your procedure

8. Intellectual Property

  • All text, images, logos, and content on this website are the exclusive property of Graftgenix.
  • Unauthorized use, reproduction, or modification of our content is strictly prohibited.

9. Modifications & Updates

  • Graftgenix reserves the right to update these Terms & Conditions at any time.
  • Updates will be published on our website, and continued use implies acceptance of changes.
  • Users are encouraged to review this page periodically for updates.

10. Governing Law & Dispute Resolution

  • These terms are governed by the laws of Germany (or the applicable jurisdiction where services are provided).
  • In the event of a dispute, parties agree to first seek an amicable resolution before pursuing legal action.

11. Contact Us

  • For inquiries or clarifications, you can reach us at:

    📧 Email: info@graftgenix.de
    📞 Phone: +49 152 0304 2268

At Graftgenix, we are committed to delivering excellence, safety, and results that redefine confidence. Thank you for trusting us on your transformation journey.